Splashtop SOS
Improve your customer experience with remote IT support software that lets agents securely connect with your users to troubleshoot issues
- Category IT Management Software
- Languages German, English, French, Portuguese, Spanish, Chinese (Simplified)
Reliable and effective remote support software with a user-friendly interface.
Overview
Splashtop SOS is a sophisticated remote support solution designed to provide IT professionals and support teams with the tools needed to deliver seamless, high-quality support to their customers. The software offers a wide range of features, including unattended access, file transfer, remote reboot, and user management, amongst others.
Rich Feature Set
Delivering an array of features, Splashtop SOS stands out as a comprehensive remote support solution. The software offers unattended access, allowing IT professionals to connect to their customers' devices even when the customer is not present. This feature is particularly useful for performing maintenance tasks or solving issues without interrupting the customer's workflow.
The software also includes a file transfer feature, which enables the sharing of files between the support team and the customer's device. This feature greatly simplifies the process of installing necessary software or updates on the customer's device.
User-Friendly Interface
One of the significant strengths of Splashtop SOS is its user-friendly interface. The software is designed to be easy to navigate, even for individuals without a background in IT. This makes it an accessible tool for businesses of all sizes and industries.
Performance
When it comes to performance, Splashtop SOS delivers. The software provides high-quality, real-time screen sharing, ensuring that the support team can effectively diagnose and resolve issues. Furthermore, the software is designed to be reliable, reducing the likelihood of connection issues or interruptions during support sessions.
Security
Security is a key consideration for any remote support software, and Splashtop SOS does not disappoint in this regard. The software uses industry-standard encryption to protect data during transfer. Additionally, it offers features such as two-factor authentication and activity logging to further enhance security.
Conclusion
In conclusion, Splashtop SOS is a robust and reliable remote support solution that offers a wealth of features and a user-friendly interface. Its performance and security measures make it a sound choice for businesses seeking a versatile and secure remote support tool.
- Company
- Splashtop Inc.
- HQ Location
- San Jose, CA
- Year Founded
- 2006
- LinkedIn® Page
- https://www.linkedin.com/company/1944335 (232 employees)